Contacts
We are here to listen, respond, and guide you.
Intro
Behind every Natugea supplement are real people: researchers who select raw materials, agronomists who work with Italian supply chains, formulators who study every dosage, and a Customer Care team that listens to those who choose our products.
If you have a question about a product, a doubt about which supplement to choose, an inquiry about your order, or simply want to get to know us better, we are at your disposal. We will respond within one business day, in Italian, from Monza.
How to contact us
📧 Customer Care
For product information, orders, deliveries, and any questions about your well-being.
Email: support@natugea.com Response time: 1 business day (Monday-Friday)
For inquiries about a specific order, please include the order number in your message — it will help us respond faster.
💬 Live Chat (website)
For quick answers during office hours, use the chat at the bottom right of this page.
Outside office hours, leave us your message: we will respond via email on the next business day.
Dedicated contacts
Pharmacies, parapharmacies, and herbalist shops
Are you a pharmacist, parapharmacist, or herbalist interested in distributing Natugea products? Discover the purchasing conditions reserved for professionals.
B2B Email: b2b@natugea.com Please indicate the business name and VAT number in your message — a local sales representative will contact you.
Press and media
For editorial inquiries, interviews, product reviews, and press collaborations.
Press office email: press@natugea.com
Collaborations with creators and nutritionists
Are you a nutrition professional, a doctor, a personal trainer, a creator in the wellness world? We believe in collaborations built on mutual trust and product quality.
Partnership email: partnership@natugea.com
Frequently Asked Questions
Before writing to us, take a look at our FAQs: often the answer is already there.
Topics covered: shipping, returns, payment methods, product information, storage, dosages, regulatory claims.
Company details
Natugea — registered office in Via Volturno 5 20900 Monza (MB) — Italy
VAT Number: IT11425360960 - Tax Code: IT11425360960 REA: MB2601828 - PEC: prodgtal@pec.it
Our production facilities
All Natugea products are Made in Italy, produced in GMP certified facilities within Italy. Our supply chain raw materials (Carota Novella di Ispica IGP, Sicilian red pepper, Sicilian citrus fruits..) come from selected Italian farmers and cooperatives.
One last thing
We believe that well-being arises from the synergy between the tradition of the Italian phytocomplex and the science of standardized ingredients. This is the guiding principle of all our supplements, and it's what we strive to convey in our content, our products, and every conversation we have with you.
If you have a question that you haven't found here, don't hesitate to write to us. Your questions help us improve.
Thank you for choosing Natugea.